EMPLOYEE
EXPERIENCE
From the job posting and interview to new-hire onboarding, employee evaluation, effective business communication, professional development, and continuous improvement, it's all about the Employee Experience.
To make it easier to allocate services, I've grouped them into several sections below.
You might need all services from one section, or a combination of services from different sections — and that's more than okay. My services are modular and adaptable to your specific situation - like magic!
You can always email me or schedule a free 20-minute chat. I'm always looking forward to creating new, impactful Employee Experiences together!
WHAT I CAN DO
for you
BUSINESS CULTURE
With Business Culture service, we can create a workplace culture that reflects your values and sets you apart in your industry. From defining your company’s core principles to designing values, recognition programs, and communication styles - we’ll create a framework for an authentic, collaborative, and innovative employee experience.
With strategic insights, a deep understanding of human dynamics, and a pinch of Milo’s magic, we’ll craft a culture that thrives and inspires, one interaction at a time.
— Core Values (research, surveys, results analysis, reports, workshops, presentations, visuals, etc.)
— Mission, Vision, and Purpose alignment (finetuning, workshops, statements, tone, visuals, etc.)
— Culture Integration Practices (processes and practices analysis, policies review, framework creation, etc.)
— Activation Campaign (communications, creative materials, employee events, etc.)
— Additional materials and guides, as per your specific needs (upon agreement)
EMPLOYER BRANDING
Employer Branding is all about telling your story in a way that connects with potential employees and sets your organization apart in the talent market. We’ll highlight what makes your workplace extraordinary, whether it’s through captivating career pages, social media campaigns, or employee testimonials, we’ll craft a brand that resonates.
With deep research, creative storytelling, and a touch of Milo’s magic, we’ll ensure your employer brand is as irresistible as your company deserves to be.
— Employee Value Proposition - EVP (surveys, results analysis, workshops, stakeholder engagement, etc.)
— Employer Branding Strategy (research, planning, resource evaluation, roadmap, creative materials, etc.)
— Talent Attraction Strategy (gap analysis, workshops, roadmap, capacity building, training, etc.)
— Communication Strategy (internal and external communication plan, templates, roadmap, etc.)
— Additional creative resources and templates in different formats (upon agreement)
EMPLOYEE ONBOARDING
From streamlined processes to engaging content, with Employee Onboarding services, we’ll design an equally informative and inspiring program. By combining essential tools, personal touches, and a clear path forward, we’ll help you build a system that reduces turnover, boosts morale, and sets employees up for success from day one.
With seamless execution, thoughtful details, and just the right amount of Milo’s magic, we’ll make your onboarding process unforgettable - in all the right ways.
— Onboarding Program Plan (elements analysis, workshop, training materials, stakeholders, processes, etc.)
— 1st Day Experience (playbook, training plan, training materials, communications templates, etc.)
— Training Materials (for employees and facilitators, creative assets, resources, communications, etc.)
— Implementation and Assessment Process (process implementation, tracking, record keeping, surveys, etc.)
— Additional materials and guides, as per your specific needs (upon agreement)
EMPLOYEE ENGAGEMENT
Engaged employees are the lifeblood of any successful organization. We’ll create an Employee Engagement Program tailored to your company’s goals and team’s unique dynamics. We’ll design initiatives that spark camaraderie, nurture growth, and monitor team sentiment while fostering trust, motivation, and a sense of belonging.
With strategic planning, innovative ideas, and a sprinkle of Milo’s magic, we’ll craft a program that transforms your workplace into a thriving community.
— Employee Engagement Program (planning, budgeting, stakeholder engagement, roadmap, etc.)
— Employee Clubs & Assistance (surveys, processes, communications, logistics, budgeting, creative materials, etc.)
— Mentorship Program Plan (program objectives, structure, facilitation guide, mentorship pairing, KPIs, etc.)
— Measuring and Evaluation - eNPS (surveys and pulse surveys, exit sentiment capture, behavioral metrics, etc.)
— Miscellaneous solutions as per your specific need or situation (communications, events, resources, etc.)
BELONGING - DE&I
Through our Belonging and DE&I Strategy Creation service, we’ll help you build a strategy that drives real change and measurable outcomes while creating a workplace where everyone feels empowered to bring their full selves to work - initiatives to amplify underrepresented voices and promote community, and clear metrics to report transparently and responsibly.
With thoughtful planning, actionable strategies, and a touch of Milo’s magic, we’ll create a workplace that thrives on diversity and radiates inclusivity.
— DE&I Strategy (baseline analysis, goal setting, roadmap, stakeholder engagement, benchmark, capabilities, etc.)
— Employee Resource Groups - ERGs (framework creation, goals & agendas, budgeting, communications, etc.)
— Learning and Training (training materials, targeted delivery, facilitator training, communications, etc.)
— Measuring and reporting (pulse surveys, KPIs, diversity data reporting suite, dashboards, disclosures, etc.)
— Miscellaneous solutions (events, partnerships, Cultural Awareness Programs, campaigns, etc.)
LEARNING & DEVELOPMENT
Investing in your team's growth is the ultimate win-win: your employees get better at what they do, and your business reaps the benefits of their expanded potential. Our service for creating an Employee Learning and Development program is designed to unlock those possibilities through a program tailored to your team's needs and for improved overall efficiency.
With original learning strategies, measurable outcomes, and a bit of Milo's magic, we'll build a program that empowers your team to shine and fuels professional growth.
— Learning and Training program assessment (identified gaps, opportunities, goal setting, KPIs, etc.)
— Technical Training (baseline analysis, gaps and opportunities, knowledge repository, materials, etc.)
— Soft Skills Training (focus areas, content development, facilitator training, delivery methods, etc.)
— LMS implementation (requirements analysis, system selection, implementation, tool maximization, etc.)
— Knowledge Base Resources & Management (base framework, delivery system, accessibility, maintenance, etc.)
... AND MORE
The Employee Experience approach affects many aspects of your business and manifests in countless situations where you or your company might find yourself.
— Employee Lifecycle
— Employee Recognition
— Employee Wellbeing
— Workplace Experience
— Teambuilding Experience
— and more
If you can't find the right service or solution on this page, let's discuss your challenge. I might be able to help, but if I can't, I will gladly refer you to someone who can.
87%
71%
58%
70%
of employees are less likely to leave their work if they are engaged.
of executives say that EX is an important contributor to success.
of employees wish their company did engagement surveys more often.
of inconsistencies in employee experience are because of the managers.
WHAT I WON'T DO
for you
Some tasks require specializations out of my realm, and those would be anything to do with:
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Employment / Termination Contract writing
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Labor Relations / IRLR advisory
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Workplace Health and Safety Program
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Compensation and Benefits Strategy / Management
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HRIS or Time Management System implementation
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Sourcing / Talent Acquisition Operations
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Executive Hiring / Headhunting
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Payroll / Accounting
Instead, I work closely with individual contributors and niche teams of experienced professionals who are my long-time trusted partners with the same Employee Experience magic in their work.
This means you can still receive all these deliverables through the Magical Milo offering, either by having me navigate the process, manage the relationship, and represent your interests, or by having me recommend the right contact for the task at hand.
STILL NOT SURE?
Legit. Let me help you make the right decision for you or your situation.
If you can answer any of these questions with a Yes, then we have some exciting topics to discuss!
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Do you notice a higher employee turnover but can't pinpoint the cause?
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Do your employees often request or take extended sick leave or a day off?
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Does it take too long for your new hires to become independent/self-sufficient?
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Do you get mostly repetitive complaints or questions from your employees?
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Do you struggle to attract the right talent or personality type as candidates?
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Do you think your employees could go the extra mile in customer service, but they don't?
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Do you consider the connection between your profit and your employees' mood?